Privacy Policy

Effective date: 09/17/2026

Mobile Car Scratch Removal LLC ("Mobile Car Scratch Removal," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect through mobilecarscratchremoval.com, how we use and protect it, and the choices available to you. By using this website, you agree to the practices described below.

Information we collect

We collect information you provide directly to us when you request a quote or book a service through our website, call us, or message us, including:

  • Contact details, such as your name, phone number, and email address.
  • Vehicle and location details, such as your vehicle's make/model, the type of damage, your service address, and any scheduling notes.
  • Photos you upload of the scratch or damage, submitted through our quote/booking form.
  • Technical information collected automatically when you visit our site, such as your IP address, browser type, device information, and the pages you view.

How we use your information

We use the information we collect to:

  • Respond to your quote requests and prepare accurate estimates
  • Schedule and carry out mobile scratch removal services
  • Communicate with you about your appointment (by phone, email, or text)
  • Improve our website and services
  • Run and measure our advertising, including Google Ads and Google Local Services Ads

How we share your information

We do not sell your personal information. We share information only as needed to run our business and deliver our services:

  • Scheduling and internal operations — your request details are routed internally (including to our team's messaging tools) so we can respond and schedule your service quickly
  • Photo uploads — photos you submit through our form are stored with our secure file-upload provider
  • Advertising and analytics — Google, for Google Ads / Google Local Services Ads and site analytics
  • Legal requirements — if required by law or to protect our rights

Any third party who receives your information on our behalf is expected to keep it confidential and use it only for the purpose we specify.

Your rights and choices

You may ask us to access, correct, or delete the personal information we hold about you, and you may opt out of promotional texts or emails at any time by contacting us or replying "STOP" to a text message. We will respond to reasonable requests within a reasonable timeframe.

Data security

We use reasonable administrative and technical safeguards designed to protect your personal information from unauthorized access, loss, misuse, or alteration. However, no method of storage or transmission over the internet is completely secure, and we cannot guarantee absolute security.

Children's privacy

Our website and services are intended for adults seeking mobile car scratch removal services and are not directed at children. We do not knowingly collect personal information from children under the age of 13.

Changes to this policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal or operational reasons. Any updates will be posted on this page with a revised effective date.

Contact us

If you have any questions about this Privacy Policy or how we handle your information, please reach out to us using the contact details provided on our Contact page.